What insurance plans do you accept?

Most of our providers (with the exception of Dr. Young and Malissa Watterson) accept Aetna and Anthem/Blue Cross/Blue Shield plans.

All of our providers (except Malissa Watterson) are certified non-network providers with Tricare East. With some Tricare East plans, including Tricare Prime, you might need to obtain an authorization in order for us to receive payments from Tricare. You also might be responsible for a deductible and a cost share. Because our providers are non-network providers, copays tend to be slightly higher than with in-network providers. I recommend calling Tricare to find out more about your plan benefits.

Our therapists do not accept Medicare plans, Medicare supplemental plans, or Medicaid plans. Anthem Healthkeepers Plus and Aetna Better Health are Medicaid plans, so we cannot accept them.

If you have an in-network insurer, you will normally only be charged a copay or co-insurance unless you have a deductible. We recommend calling your insurer before coming in to find out your copay and deductible, if any.

This fee covers a full 60 minutes, as it includes additional time for preparation and note-taking.  Our therapists spend a considerable amount of time above and beyond this pursuing continuing education, attending professional conferences and trainings, and researching clients’ conditions and how to better treat them.

What if I have an insurer that is not accepted by my therapist?

If our therapists are not considered in-network with your insurance company, we recommend checking your out-of-network benefits to find out how much of our fee might be covered. Companies such as United and Cigna often have very good out-of-network benefits so we highly recommend checking. We do not accept Medicare (or Medicare supplemental plans) or Medicaid, and they will not reimburse you for any portion of the fee. Anthem Healthkeepers Plus and Aetna Better Health are Medicaid plans, so we cannot accept them.

Is teletherapy or online therapy covered by insurance?

Teletherapy is usually covered by insurance. You should call your insurance company to find out whether teletherapy is covered by your plan. If they ask for a “Place of Service” code, that code is “02.”

How much do you charge if I don’t have insurance?

The out-of-pocket fee for John Snyder, Mike Pease, Lauren Harper and Ariel Diehl is $130 per session for a 53-minute session.

Malissa Watterson‘s fee is $70 for a 53-minute session.

Dr. Rob Young’s fee is $150 for a 53-minute session. He is out of network with all insurance companies, but some insurers may offer out-of-network benefits to cover some of his fee.